Thank you for shopping with us! We strive to provide high-quality virtual products and services. However, because these products are delivered digitally, we have a strict no-return policy for virtual products. Please read the following policy to understand our refund guidelines.
1. No Return Policy
Due to the nature of virtual products (such as digital downloads, software, services, and subscriptions), all sales are final. Once your purchase is completed and the product is delivered, we do not accept returns.
2. Refunds
We do not offer refunds for virtual products except in the following circumstances:
- Defective Product: If the virtual product is faulty, corrupted, or cannot be used as described, please contact us within 7 days of purchase. We will assess the issue and either provide a replacement or, at our discretion, issue a refund.
- Unauthorized Charges: If you believe you were charged incorrectly or were billed for a product or service you did not authorize, please contact us within 7 days of the transaction. We will investigate the matter and, if appropriate, provide a refund.
3. Requests for Refunds
To request a refund, please contact our support team at [revision4examinations@gmail.com] or via contact form with the following information:
- Order number
- Description of the issue (including any error messages or screenshots, if applicable)
- Date of purchase
4. Exchanges
We do not offer exchanges for virtual products. If there is an issue with your purchase, please follow the refund procedure above.
5. Subscription Services
If you have purchased a subscription to any of our services, you may cancel the subscription at any time. However, refunds will not be provided for any charges that have already been processed. If you cancel before the end of subscription period, you will not be charged again.
6. Digital Access
For access to any digital content, services, or platforms, please note that we do not guarantee uninterrupted service. Refunds will not be issued for downtime or service interruptions unless a significant issue prevents access to the product or service, in which case you may be eligible for a refund on a case-by-case basis.
7. Changes to This Policy
We reserve the right to modify or update this Return and Refund Policy at any time. Any changes will be posted on this page, and the effective date of the policy will be updated accordingly.
If you have any further questions, feel free to contact our customer support team via our contact form.
Thank you for your understanding!
Please note that there are no refunds for virtual products